Bet18 Privacy Policy

01 Information We Collect

When you register and use Bet18, we collect different categories of personal information depending on how you interact with the platform. This includes:

Account Registration Information

• Full legal name, date of birth, and gender
• Email address and mobile number
• Home address (city, province, postal code)
• Username and encrypted password

Identity Verification (KYC) Documents

• Government-issued ID (e.g., PhilSys, driver's licence, passport)
• Proof of address documentation where required
• Source of funds information for high-value account activity

Financial and Transaction Information

• Deposit and withdrawal records in Philippine Peso (PHP)
• Payment account details used for transactions (e.g., bank account numbers, e-wallet identifiers)
• Transaction history and account balance records

Usage and Technical Data

• IP address, device type, browser type, and operating system
• Pages visited, bet history, session duration, and feature usage
• Login timestamps and OTP verification records

02 How We Use Your Information

The personal information we collect is used to operate the Bet18 platform and deliver a safe, reliable betting experience for Filipino players. Specifically, we use your data for the following purposes:

We will not use your personal data for any purpose not listed here without first notifying you and, where required, obtaining your consent.

03 Information Sharing and Disclosure

Bet18 does not sell your personal information. We may share your data with trusted third parties only where necessary to operate the platform or meet legal obligations. These include:

• Payment processors and banking partners — to facilitate PHP deposits and withdrawals through Philippine online banking and e-wallet providers.
• Identity verification service providers — to support KYC checks and document validation as part of our onboarding process.
• IT infrastructure and cloud hosting providers — who store and process platform data on our behalf under strict data processing agreements.
• Fraud detection and security partners — to identify suspicious activity, prevent account takeovers, and protect the integrity of the platform.
• Legal and regulatory authorities — where we are required by Philippine law to disclose information, such as in response to a valid court order or government investigation.

All third-party service providers that handle Bet18 user data are required to maintain appropriate security standards and are prohibited from using your data for their own independent purposes.

04 Cookies and Tracking Technologies

The Bet18 website and app use cookies and similar tracking technologies to improve your experience, maintain your session, and analyse how the platform is used. There are three main types of cookies we use:

• Essential cookies — required for the platform to function. These handle login sessions, security tokens, and core navigation. They cannot be disabled without affecting platform functionality.
• Functional cookies — remember your preferences such as language settings and display options to personalise your experience.
• Analytics cookies — collect anonymised data about how players use the platform, which pages are most visited, and where technical issues occur. This helps us improve the platform over time.

You can manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using Bet18, though some features may behave differently.

05 Data Security and Retention

Bet18 takes the security of your personal information seriously. We use industry-standard measures to protect data both in transit and at rest, including:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive account and payment information
• OTP-based two-factor authentication for account logins and key account actions
• Role-based access controls so only authorised Bet18 staff can access user data where necessary
• Regular security assessments and vulnerability monitoring

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and our internal record-keeping obligations. When data is no longer needed, it is securely deleted or anonymised.

In the event of a data breach that affects your personal information, Bet18 will notify affected users and relevant authorities in accordance with applicable legal requirements.

06 Your Privacy Rights

As a Bet18 user, you have the following rights in relation to your personal data:

• Right to access — you may request a copy of the personal information we hold about you.
• Right to correction — if any of your personal details are inaccurate or out of date, you can ask us to update them.
• Right to deletion — you may request that we delete your personal data, subject to any legal retention obligations we must fulfil.
• Right to object — you can opt out of receiving marketing communications from Bet18 at any time through your account settings or by contacting support.
• Right to data portability — you may request your account data in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request.

07 Children and Minors

Bet18 is strictly an adult platform. Access to our services is limited to individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21.

If we discover that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data. If you believe a minor has accessed the Bet18 platform, please notify us at [email protected] right away.

08 Changes to This Privacy Policy

Bet18 may update this Privacy Policy from time to time to reflect changes in the way we operate, changes in applicable law, or improvements to our data practices. When material changes are made, we will notify registered users via an in-platform notification or by email to the address on file.

The "Last updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Continued use of the Bet18 platform after any changes take effect constitutes your acceptance of the updated policy.

For any questions or concerns about this Privacy Policy or the way your data is handled, reach out to us at [email protected]. You can also visit our FAQ page or review our Terms and Conditions for more information about using the Bet18 platform.